Jalajel
Jalajel is an innovative electronic platform created to empower Saudi citizens to express their problems and concerns anonymously and safely. The platform provides a free space to submit complaints and vote on them, contributing to highlighting the most important and impactful issues within Saudi society.
1. Project Summary
Jalajel platform allows Saudi citizens to submit complaints anonymously about various problems they face. It aims to build a community database reflecting the street's pulse and helping decision-makers and civil initiatives identify intervention priorities.
2. Project Vision
Empowering Saudis to express their issues freely and safely.
Creating a heat map of problems in Saudi Arabia to help understand the reality.
Supporting civil initiatives by providing reliable data.
3. Privacy and Security
User data is handled with complete confidentiality, and sensitive personal information is not saved.
Using verification tools like IP to identify the country only, without compromising complainants' identities.
4. Target Audience
Citizens inside Saudi Arabia.
Saudis abroad wishing to support change and accountability.
Civil organizations and decision-makers.
5. Technologies Used
Simple and easy user interface via web.
Support for slow browsing and weak phones.
Using technologies like reCAPTCHA to protect against spam.
6. Initial Indicators
More than 1000 complaints registered within the first weeks.
High interaction rate via voting on issues.
Increasing media interest in the outputs produced by the platform.
